TERMS AND CONDITIONS

Equesta Horsewear GmbH markets products under the Equesta Horsewear brand through the online store available at www.equestahorsewear.com.

These Terms and Conditions apply exclusively to all orders placed with Equesta Horsewear GmbH and to all deliveries and services provided by us. The version valid at the time of placing the order shall apply.

Conflicting or deviating terms and conditions of the customer shall not apply unless expressly agreed to by Equesta Horsewear GmbH in writing.

Our offers are directed to customers with billing and delivery addresses worldwide. Orders and other legally relevant declarations may be submitted in German or English.

By accepting these Terms and Conditions, the customer confirms that they are at least 18 years of age or have obtained the consent of their legal guardian.

The presentation of products on the Website does not constitute a legally binding offer but an invitation for customers to submit an offer to purchase.

By completing the checkout process and clicking the “Order with obligation to pay” button, the customer submits a binding offer to conclude a purchase contract.

Before submitting the order, the customer has the opportunity to review and correct any entered information.

After receiving the order, Equesta Horsewear GmbH will send an automatic confirmation of receipt by email. This confirmation merely documents that the order has been received and does not constitute acceptance of the offer.

The purchase contract is concluded only when Equesta Horsewear GmbH expressly accepts the order by dispatching the ordered goods or by sending a separate confirmation of acceptance by email.

If several products are ordered simultaneously, they may be delivered separately where reasonable. Additional shipping charges will only be charged once unless otherwise agreed.

Product images shown on the Website are intended for illustration purposes only. Minor deviations between the images and the delivered products shall not constitute a defect.

All prices displayed on the Website are stated in Euro (EUR) and include the applicable statutory value-added tax where required by law.

Shipping costs are calculated separately and displayed during checkout.

Further information regarding shipping costs, delivery times and destinations can be found in our Shipping Policy.

Customers may pay using the payment methods offered during checkout, including PayPal, credit/debit cards and other secure payment providers.

Equesta Horsewear GmbH reserves the right to exclude certain payment methods in individual cases.

Payment by cash or cheque is not accepted.

When using an online payment provider, the customer authorizes the respective payment provider to collect the payment immediately upon completion of the order.

We ship worldwide.

Shipping costs, estimated delivery times and further information regarding customs duties, taxes and international shipments are available in our Shipping Policy.

Unless otherwise agreed, delivery will be made to the shipping address provided during checkout.

For deliveries outside the European Union, customs duties, import taxes or additional fees may apply. These charges are the sole responsibility of the customer.

All goods remain the property of Equesta Horsewear GmbH until full payment has been received.

The statutory warranty rights under applicable law shall apply.

Equesta Horsewear GmbH shall be liable without limitation for damages resulting from intent, gross negligence, injury to life, body or health, or where liability is mandatory under applicable law.

In all other cases, liability shall be limited to the extent permitted by law.

If you have any questions regarding your order or wish to submit a complaint, please contact us at: info@equestahorsewear.com

You have the right to revoke this contract within fourteen (14) days without giving any reason.

The revocation period is fourteen days from the day on which you, or a third party designated by you who is not the carrier, took possession of the goods.

To exercise your right of revocation, you must notify us by email at info@equestahorsewear.com by means of a clear statement of your decision to revoke the contract.

To meet the revocation deadline, it is sufficient that you send your notice before the revocation period expires.

If you revoke this contract, we shall reimburse all payments received from you, including the standard delivery costs, without undue delay and no later than fourteen (14) days after receiving your notice of revocation.

Refunds will be made using the same payment method used for the original transaction unless expressly agreed otherwise.

We may withhold reimbursement until we have received the returned goods or until you have provided proof of having returned them.

You must return the goods without undue delay and no later than fourteen (14) days after notifying us of your revocation.

You shall bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods.

Returned items should be sent back within the applicable withdrawal period and, where possible, in their original condition.

Refunds will be processed using the original payment method after the returned goods have been received and inspected.

Further information regarding returns, refunds and possible exclusions can be found in our Refund Policy.

All content published on this Website, including but not limited to photographs, graphics, logos, trademarks, product designs, texts and other materials, is protected by copyright and other intellectual property laws.

Any reproduction, distribution, modification or commercial use without the prior written consent of Equesta Horsewear GmbH is prohibited.

The European Commission provides an Online Dispute Resolution (ODR) platform, available at: https://ec.europa.eu/consumers/odr

Equesta Horsewear GmbH is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

These Terms and Conditions shall be governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).

Mandatory consumer protection provisions of the country in which the customer has their habitual residence remain unaffected.

Should any provision of these Terms and Conditions become invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.